Skip to main content
Live Webcast Replay

Performance Targets That Deliver Results Without Burnout


Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical

Average Rating:
   5
Categories:
ACPEN Industry Institute |  Human Resources |  Professional Development
Faculty:
Bernie Smith
Course Levels:
All Levels
Duration:
1 Hour
License:
Product Setting: Expires 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

Performance targets and incentives can drive breathtakingly positive results: the moon landings, the eradication of smallpox, or the repair of the ozone layer, for example. They can also have a dark side that can create stress, overload and anxiety and even drive lawbreaking.

What is the difference between a healthy ‘stretch’ target and one pushes people too far? How can we spot potential problems in advance and systematically design sensible, humane and effective performance targets?

Using practical examples and case studies, Bernie will give you an overview of the essential steps for designing robust, effective, and credible targets for any organization.

Designing effective, practical and realistic performance targets will never be easy, but this session will introduce you to the tools that help make the process clearer, simpler and more consistent.

Basic Course Information

Learning Objectives
  • The benefits and limitations of SMART goal setting
  • An understanding of common problems with target design and how these lead to burnout
  • Familiarity with an effective target design methodology
  • Three steps that can be taken straight away to improve target design and reduce burnout

Major Subjects
  • Performance target design
  • Target testing

 


Course Materials

Faculty

Bernie Smith's Profile

Bernie Smith Related Seminars and Products

Founder

Made to Measure KPIs


Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.
His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.

Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.

Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.


Dates

Mon, Mar 04, 2024 - 12:00pm to 01:06pm MST
Fri, Mar 15, 2024 - 01:00pm to 02:06pm MDT
Wed, Mar 20, 2024 - 08:00am to 09:06am MDT
Sat, Mar 23, 2024 - 09:00am to 10:06am MDT
Mon, Apr 01, 2024 - 09:00am to 10:06am MDT
Fri, Apr 12, 2024 - 10:00am to 11:06am MDT
Mon, Apr 29, 2024 - 12:00pm to 01:06pm MDT
Fri, May 03, 2024 - 01:00pm to 02:06pm MDT
Fri, May 17, 2024 - 08:00am to 09:06am MDT
Tue, May 21, 2024 - 04:00pm to 05:06pm MDT
Tue, Jun 04, 2024 - 04:00pm to 05:06pm MDT
Fri, Jun 14, 2024 - 12:00pm to 01:06pm MDT
Sat, Jun 22, 2024 - 09:00am to 10:06am MDT
Tue, Jun 25, 2024 - 04:00pm to 05:06pm MDT
Tue, Jul 02, 2024 - 12:00pm to 01:06pm MDT
Wed, Jul 24, 2024 - 02:00pm to 03:06pm MDT
Tue, Aug 06, 2024 - 08:00am to 09:06am MDT
Wed, Aug 28, 2024 - 10:00am to 11:06am MDT
Wed, Sep 04, 2024 - 12:00pm to 01:06pm MDT
Sat, Sep 14, 2024 - 09:00am to 10:06am MDT
Tue, Sep 24, 2024 - 04:00pm to 05:06pm MDT
Mon, Oct 07, 2024 - 08:00am to 09:06am MDT
Fri, Oct 25, 2024 - 10:00am to 11:06am MDT
Fri, Nov 08, 2024 - 12:00pm to 01:06pm MST
Tue, Nov 19, 2024 - 04:00pm to 05:06pm MST
Wed, Dec 04, 2024 - 08:00am to 09:06am MST
Fri, Dec 13, 2024 - 10:00am to 11:06am MST
Sat, Dec 14, 2024 - 10:00am to 11:06am MST
Thu, Dec 26, 2024 - 04:00pm to 05:06pm MST
Wed, Jan 15, 2025 - 08:00am to 09:06am MST
Sat, Jan 25, 2025 - 09:00am to 10:06am MST
Tue, Jan 28, 2025 - 05:00pm to 06:06pm MST
Mon, Feb 03, 2025 - 12:00pm to 01:06pm MST
Tue, Feb 25, 2025 - 02:00pm to 03:06pm MST
Mon, Mar 10, 2025 - 08:00am to 09:06am MDT
Mon, Mar 24, 2025 - 10:00am to 11:06am MDT
Tue, Apr 01, 2025 - 12:00pm to 01:06pm MDT
Wed, Apr 16, 2025 - 02:00pm to 03:06pm MDT
Sat, May 10, 2025 - 08:00am to 09:06am MDT
Fri, May 30, 2025 - 10:00am to 11:06am MDT
Mon, Jun 09, 2025 - 12:00pm to 01:06pm MDT
Mon, Jun 16, 2025 - 02:00pm to 03:06pm MDT
Sat, Jun 21, 2025 - 09:00am to 10:06am MDT
Thu, Jun 26, 2025 - 04:00pm to 05:06pm MDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For All business professionals
Original Recording Date

04/26/2023

 


Yellow Book No
Course Developer Made to Measure KPIs
Date Added to Catalog 05/12/2023

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


Reviews

5
4
3
2
1

Overall:      5

Total Reviews: 5

Comments

Jason B - Lafayette, Indiana

"Very interesting topic. Very well presented. Excellent course."