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Live Webcast Replay

KPI Bootcamp for Small Businesses

Total Credits: 5 including 5 Business Management & Organization - Non-technical

Average Rating:
ACPEN Industry Institute |  Human Resources
Bernie Smith
Course Levels:
5 Hours
Access for 30 day(s) after program date.



Running or advising a small business? KPI Bootcamp can help you quickly find and deploy the right KPIs to achieve your, or your client's, goals. Delivered by Bernie Smith, KPI specialist and overloaded small business owner, this course will help you quickly select a handful of powerful measures that apply to your business. The step-by-step approach helps you sharpen your objectives and select the right KPIs to drive growth and profit.

Every one of the 412 included KPIs (as free PDF download for every participant) includes a full plain-English definition and also covers business benefits, case-study examples and practical tips.

Basic Course Information

Learning Objectives
  • Simplify your strategic objectives into seven, or fewer, clear outcome statements.
  • Identify and record the key results which will show when you are moving towards your strategic objectives.
  • Apply the concept of 'Business Traits' to rapidly identify candidate KPIs for a business.
  • Shortlist the KPI candidates, based on two simple questions
  • Fine-tune the ready-made KPI definitions to perfectly fit your organisation
  • Deploy their newly defined KPIs

Major Subjects
  • Why measure things?
  • The ROKS Express method
  • Goals check - identifying your business objectives and Key Results
  • Selecting your KPI candidates using the KPI Definition Manual
  • Shortlisting - Picking the very best KPIs from your KPI Candidates
  • Tuning your KPI definitions
  • Going Live

Course Materials


Bernie Smith's Profile

Bernie Smith Related seminars and products


Made to Measure KPIs

Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.
His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.

Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.

Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.


Tue, Apr 11, 2023 - 08:00am to 12:39pm MDT
Thu, Apr 20, 2023 - 10:00am to 02:39pm MDT
Tue, May 09, 2023 - 08:00am to 12:39pm MDT
Fri, May 19, 2023 - 10:00am to 02:39pm MDT
Tue, Jun 06, 2023 - 12:00pm to 04:39pm MDT
Thu, Jun 22, 2023 - 02:00pm to 06:39pm MDT
Wed, Jun 28, 2023 - 08:00am to 12:39pm MDT
Tue, Jul 11, 2023 - 10:00am to 02:39pm MDT
Thu, Jul 27, 2023 - 12:00pm to 04:39pm MDT
Wed, Aug 02, 2023 - 02:00pm to 06:39pm MDT
Fri, Aug 25, 2023 - 08:00am to 12:39pm MDT
Thu, Sep 07, 2023 - 10:00am to 02:39pm MDT
Tue, Sep 26, 2023 - 08:00am to 12:39pm MDT
Tue, Oct 10, 2023 - 10:00am to 02:39pm MDT
Thu, Oct 26, 2023 - 12:00pm to 04:39pm MDT
Thu, Nov 09, 2023 - 02:00pm to 06:39pm MST
Tue, Nov 21, 2023 - 08:00am to 12:39pm MST
Thu, Dec 07, 2023 - 10:00am to 02:39pm MST
Wed, Dec 20, 2023 - 12:00pm to 04:39pm MST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For

This course has been carefully designed for small business owners or advisors who:

  • Want to implement their KPIs rapidly, with pre-built definitions and tools
  • Need their KPIs to be tailored to their business
  • Like a structured, logical approach

Original Recording Date 07/2022
Course Developer Bernie Smith
Date Added to Catalog 07/07/2022

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints., (972-377-8199). 

Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method

Group Internet Based

Course Registration Requirements

Online Registration

Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 



Overall:      4.7

Total Reviews: 9


Wesley K

"Very informative! "

Joel M - Covington, Louisiana

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