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Live Webcast Replay

HR Investigations – Episode 2 – Interview Techniques


Total Credits: 2 including 2 Personnel/Human Resources - Non-technical

Average Rating:
   1
Categories:
ACPEN Industry Institute |  Personal Development |  Human Resources
Faculty:
Daniel Porter, CFE
Course Levels:
Intermediate
Duration:
2 Hours
License:
Product Setting: Expires 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

Human Resources professionals are often tasked with investigating allegations of employee misconduct, discrimination, and others. Investigation training is traditionally presented from the position of an outsider looking in, such as a governmental agency, law firm, or private investigator. HR investigations require similar skills, but the environment and the approach are quite different. This session provides best practices for interviewing to gather accurate information, such as creating and asking open ended questions, effective listening, and understanding verbal and non-verbal communication. Attendees will end the session with takeaways to immediately implement in future HR investigations. Two of three Episodes in the series.

Basic Course Information

Learning Objectives
  • Define interview
  • Learn differences between closed and open questions
  • Improve listening skills
  • Learn to analyze verbal communications
  • Detect and understand non-verbal communications
  • Learn methods to document results

Major Subjects
  • Interview terminology
  • Types of questions
  • Levels of listening
  • Verbal and nonverbal communications
  • Documenting results

Course Materials

Faculty

Daniel Porter, CFE's Profile

Daniel Porter, CFE Related Seminars and Products


Daniel Porter, CFE, has conducted civil and criminal investigations for over 20 years as a licensed private investigator, a loss prevention manager, and as an investigator with the State of Tennessee. While he was Investigations Manager with the Tennessee Department of Transportation (an organization with over 4,000 employees and a budget of more than $1 Billion) he created an investigations section and was responsible for investigations of fraud, waste, and abuse. Currently, he is an investigator in the Special Investigations Unit in the Office of the Comptroller of the Treasury, of the State of Tennessee where he investigates fraud involving public funds. 

 

He is a Cum Laude graduate from Middle Tennessee State University's Criminal Justice Program and a CFE. He has made presentations at AGA, IIA, and CFE conferences as well as to governmental agencies in various states including the Tennessee Bureau of Investigations and the Indiana CPA Society. He has provided law enforcement training certified by the Tennessee Peace Officers Standards and Training Commission. He is a guest lecturer at Middle Tennessee State University and the Vanderbilt University School of Law. He previously served as President and Vice President of the Middle Tennessee Chapter of the Association of Certified Fraud Examiners and was selected the Chapter's Member of the Year in 2003.


Dates

Sat, Dec 28, 2024 - 10:00am to 12:00pm MST
Tue, Jan 14, 2025 - 12:00pm to 02:00pm MST
Thu, Jan 30, 2025 - 02:00pm to 04:00pm MST
Mon, Feb 10, 2025 - 08:00am to 10:00am MST
Tue, Feb 18, 2025 - 10:00am to 12:00pm MST
Mon, Mar 03, 2025 - 12:00pm to 02:00pm MST
Tue, Mar 18, 2025 - 05:00pm to 07:00pm MDT
Fri, Apr 11, 2025 - 08:00am to 10:00am MDT
Sat, Apr 19, 2025 - 09:00am to 11:00am MDT
Wed, Apr 30, 2025 - 10:00am to 12:00pm MDT
Tue, May 13, 2025 - 12:00pm to 02:00pm MDT
Fri, May 30, 2025 - 02:00pm to 04:00pm MDT
Mon, Jun 09, 2025 - 08:00am to 10:00am MDT
Sat, Jun 21, 2025 - 11:00am to 01:00pm MDT
Tue, Jun 24, 2025 - 10:00am to 12:00pm MDT
Tue, Jul 15, 2025 - 12:00pm to 02:00pm MDT
Thu, Jul 31, 2025 - 05:00pm to 07:00pm MDT
Fri, Aug 01, 2025 - 08:00am to 10:00am MDT
Sat, Aug 09, 2025 - 11:00am to 01:00pm MDT
Mon, Aug 18, 2025 - 10:00am to 12:00pm MDT
Fri, Sep 12, 2025 - 12:00pm to 02:00pm MDT
Mon, Sep 29, 2025 - 02:00pm to 04:00pm MDT
Mon, Oct 13, 2025 - 08:00am to 10:00am MDT
Wed, Oct 29, 2025 - 10:00am to 12:00pm MDT
Mon, Nov 10, 2025 - 12:00pm to 02:00pm MST
Fri, Nov 14, 2025 - 02:00pm to 04:00pm MST
Thu, Dec 11, 2025 - 08:00am to 10:00am MST
Sat, Dec 13, 2025 - 09:00am to 11:00am MST
Tue, Dec 30, 2025 - 10:00am to 12:00pm MST
Fri, Jan 09, 2026 - 12:00pm to 02:00pm MST
Tue, Jan 20, 2026 - 02:00pm to 04:00pm MST
Wed, Feb 04, 2026 - 08:00am to 10:00am MST
Sat, Feb 21, 2026 - 09:00am to 11:00am MST
Fri, Feb 27, 2026 - 10:00am to 12:00pm MST
Mon, Mar 02, 2026 - 12:00pm to 02:00pm MST
Thu, Mar 26, 2026 - 05:00pm to 07:00pm MDT
Thu, Apr 09, 2026 - 08:00am to 10:00am MDT
Fri, Apr 24, 2026 - 10:00am to 12:00pm MDT
Thu, May 14, 2026 - 12:00pm to 02:00pm MDT
Thu, May 28, 2026 - 02:00pm to 04:00pm MDT
Wed, Jun 03, 2026 - 08:00am to 10:00am MDT
Wed, Jun 24, 2026 - 10:00am to 12:00pm MDT
Sat, Jun 27, 2026 - 10:00am to 12:00pm MDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation  None
Designed For Finance management, business management, HR Professionals
Original Recording Date

09/2024

 


Yellow Book No
Course Developer D.Porter Solutions
Date Added to Catalog 09/16/2024

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


Promo Video

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