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Live Webcast Replay

Difficult Conversations in the Workplace

Total Credits: 2 including 2 Communications and Marketing - Non-technical

Average Rating:
ACPEN Industry Institute |  Personal Development
Tish Times
Course Levels:
2 Hours
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


This course provides strategies for communicating diplomatically in a variety of tough situations and simple ways to open the lines of communication.

Basic Course Information

Learning Objectives
  • Listening
  • Communication
  • Building Rapport
  • Relationship Building
  • Exuding Professionalism 

Major Subjects
  • Communication 

Course Materials


Tish Times Related seminars and products

Tish Times is a sales and networking expert, speaker, trainer, author and the founder of Tish Times Networking and Sales and Tish Times Corporate Training.  A corporate executive turned entrepreneur, Tish has grown her business exclusively through implementing the systems she teaches groups, companies, and professional organizations around the world.  The key to Tish Times' training lies in balancing inter-personal and intra-personal awareness with targeted strategy and proven systems. She teaches audiences to understand both their natural tendencies and others’ personalities to enhance communication in the workplace and with potential customers. Tish also shares systems to empower employees with the confidence to effectively communicate.  Whether you are looking to improve communication, develop brand evangelists,  improve camaraderie, empower your team, or build your presence online or offline, Tish Times can deliver the strategy, tools, and personable approach to revolutionize the success of your organization.


Tue, Dec 07, 2021 - 08:00am to 09:57am MST
Sat, Dec 18, 2021 - 12:00pm to 01:57pm MST
Thu, Jan 06, 2022 - 10:00am to 11:57am MST
Tue, Jan 25, 2022 - 12:00pm to 01:57pm MST
Fri, Feb 04, 2022 - 02:00pm to 03:57pm MST
Thu, Feb 17, 2022 - 08:00am to 09:57am MST
Fri, Mar 04, 2022 - 10:00am to 11:57am MST
Tue, Mar 15, 2022 - 12:00pm to 01:57pm MDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Leaders and Management
Original Recording Date 03/05/2019
Yellow Book No
Course Developer Tish Times
Date Added to Catalog 03/04/2019

Additional Information

Complaint Resolution Policy Please contact Anne Taylor for any complaints., (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method Group Internet Based
Course Registration Requirements Online Registration
Refund/Cancellation Policy Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.

Promo Video



Overall:      4.7

Total Reviews: 34


Magali B

"Loved the class!"

Jacqueline H - Birmingham, Alabama

"Great subject matter"

Janey T - Easley, South Carolina

" "

Valeria G

"Really good presenters and good information! "

Renee V

"GREAT speaker! Very articulate and great content! "

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