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Live Webcast Replay

Communication Miracles at Work: How To Decrease Conflict and Increase Cooperation - Part 1


Total Credits: 4 including 1 Communications and Marketing - Non-technical , 1 Personal Development , 2 Personnel/Human Resources - Non-technical

Average Rating:
   4.4
Category:
ACPEN Industry Institute |  Personal Development |  Human Resources
Faculty:
Jonathan Robinson, MA, MFT
Course Levels:
Basic
Duration:
4
License:
Access for 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

Communication is the glue that connects people, but it doesn’t come easy for many of us. If you want to quickly and effectively handle problems with co-workers or clients, and you want people to do what you want without a lot of hassle, this seminar is for you. The bottom line will be better client and co-worker relationships, leading to increased enjoyment and productivity at work.

Basic Course Information

Learning Objectives
  • Create and maintain more business
  • Learn the 3 key skills you need to empower others, create trust, and get people on "your side"
  • Quickly solve problems with employees and co-workers, and reduce misunderstandings
  • Motivate and effectively manage the people in your office so they'll do what you want them to do
  • Handle difficult or “lazy” people in a way that quickly gets the results you desire
  • Feel confident and at ease with clients, thereby leading to a more fulfilling time at work

Major Subjects

1.    Why people behave as they do, and how you can effectively motivate anyone to cooperate with you

  • How to judge if your communication is effective in motivating someone
  • How to get someone to really hear you
  • How to communicate so that someone will happily do what you want

2.    How to create trust and get people to like working with you

  • The 3 most important keys for getting someone to feel rapport with you
  • Why rapport is so important, and how to use it to profit in your work
  • How to quickly solve problems with people once you have their rapport

3.    How to handle difficult people

  • Why some people are difficult to deal with, and what you can do about it
  • How you can turn a difficult employee or customer into a powerful asset
  • How to easily solve problems with people who are upset at you

4.    Secret techniques that super-successful communicators use

  • How Ronald Reagan and Bill Clinton are similar, and how you can tap into their "magic abilities"
  • The three most important keys all successful communicators use

Course Materials

Faculty

Jonathan Robinson, MA, MFT Related seminars and products


Jonathan Robinson is a psychotherapist, best-selling author of ten books, and a professional speaker from Northern California.  For the past 30 years he has spoken to dozens of Fortune 500 companies including Google, Microsoft, Dell Computer, Coca-Cola, and Fed-Ex. Mr. Robinson has made numerous appearances on the Oprah show and CNN, as well as other national TV talk shows. He has reached over 100 million people around the world, and is known for providing his audiences with immediately useful information presented in a fun and entertaining manner.

 

Jonathan speaks regularly to Fortune 500 companies such as Google, Microsoft, Dell, Bank of America, Coca-Cola, and FedEx/Kinko’s. In his public talks and workshops, Jonathan is known for providing his audiences with powerful and immediately useful information in a fun and entertaining manner.


Dates

Thu, Dec 09, 2021 - 08:00am to 11:43am MST
Tue, Dec 21, 2021 - 08:00am to 11:43am MST
Mon, Jan 10, 2022 - 08:00am to 11:43am MST
Thu, Jan 20, 2022 - 12:00pm to 03:43pm MST
Mon, Feb 07, 2022 - 08:00am to 11:43am MST
Tue, Feb 22, 2022 - 08:00am to 11:43am MST
Thu, Mar 17, 2022 - 08:00am to 11:43am MDT
Tue, Mar 29, 2022 - 12:00pm to 03:43pm MDT
Sat, Apr 16, 2022 - 08:00am to 11:43am MDT
Mon, Apr 25, 2022 - 08:00am to 11:43am MDT
Thu, May 05, 2022 - 12:00pm to 03:43pm MDT
Mon, May 23, 2022 - 08:00am to 11:43am MDT
Thu, Jun 02, 2022 - 08:00am to 11:43am MDT
Mon, Jun 20, 2022 - 08:00am to 11:43am MDT
Wed, Jul 06, 2022 - 08:00am to 11:43am MDT
Sat, Jul 23, 2022 - 08:00am to 11:43am MDT
Mon, Aug 01, 2022 - 08:00am to 11:43am MDT
Wed, Aug 17, 2022 - 08:00am to 11:43am MDT
Tue, Sep 06, 2022 - 12:00pm to 03:43pm MDT
Fri, Sep 16, 2022 - 08:00am to 11:43am MDT
Sat, Oct 08, 2022 - 08:00am to 11:43am MDT
Wed, Oct 19, 2022 - 08:00am to 11:43am MDT
Wed, Nov 02, 2022 - 08:00am to 11:43am MDT
Mon, Nov 14, 2022 - 08:00am to 11:43am MST
Tue, Dec 06, 2022 - 08:00am to 11:43am MST
Thu, Dec 22, 2022 - 08:00am to 11:43am MST

Additional Info

Basic Course Information

Course Developer Jonathan Robinson
Prerequisites None
Advanced Preparation None
Original Recording Date

03/01/2021


Yellow Book

No


Designed For

All


Date Added to Catalog

03/01/2021


Additional Information

Complaint Resolution Policy Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
Course Registration Requirements Online Registration

Promo Video

Reviews

5
4
3
2
1

Overall:      4.4

Total Reviews: 7

Comments

John L

"Great speaker. One of the best I have encountered."

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