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Live Webcast Replay

Communicating with Generation Z in the Workplace

Total Credits: 1 including 1 Communications and Marketing - Non-technical

Average Rating:
ACPEN Industry Institute |  Practice Management
Jill Schiefelbein
Course Levels:
1 Hour
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Generation Z is already in the workplace, and the experiences that they bring can be a major asset to any organization. However, generational differences—especially in communication—can cause frustration when there’s a lack of understanding. In this program we’ll discover new skills to manage Gen Z, rather than use outdated approaches that work counterproductively, so you can harness their strengths.

Basic Course Information

Learning Objectives
  • Understanding the differences that Gen Z employees bring to the workplace
  • Actionable strategies to connect with Gen Z employees
  • How to understand Gen Z and what motivates them
  • Ways to communicate effectively with Gen Z

Major Subjects
  • generational communication
  • generational management
  • generations
  • communication
  • leadership
  • management

Course Materials


Jill Schiefelbein's Profile

Jill Schiefelbein Related seminars and products

University faculty-turned-entrepreneur, Jill is an award-winning business owner, author, and recovering academic. She taught business communication at Arizona State University for 11 years, analyzed terrorist documents to provide counter-terrorism messaging strategies to the military, and was a pioneer in the online education space, creating an office serving 60,000 students and—with no staff or operational budget—added $1M in revenue in its first year.

Now, Jill focuses on providing custom communication training and strategies for her clients—through workshops, keynote speaking, consulting, and virtual training. She’s helped clients all over the spectrum learn dynamic communication skills: from Boomers, to Millennials, to Generation Z—from Fortune 50 companies, non-profit organizations, and even some reluctant professional athletes.

She’s a VIP contributor to Entrepreneur, and a livestream video personality. She has a syndicated YouTube channel that teaches communication skills and reaches thousands each week. She's written communication textbooks used at multiple universities, is a frequent guest on a wide range of podcasts, and has been featured in Forbes, Entrepreneur, CNET, and Time. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business from Entrepreneur Press was a #1 New Release in multiple Amazon categories.


Thu, Dec 16, 2021 - 12:00pm to 01:06pm MST
Wed, Dec 29, 2021 - 02:00pm to 03:06pm MST
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Thu, Jan 20, 2022 - 09:00am to 10:06am MST
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Tue, Feb 22, 2022 - 08:00am to 09:06am MST
Thu, Mar 17, 2022 - 12:00pm to 01:06pm MDT
Tue, Mar 29, 2022 - 09:00am to 10:06am MDT
Sat, Apr 16, 2022 - 01:00pm to 02:06pm MDT
Mon, Apr 25, 2022 - 08:00am to 09:06am MDT
Thu, May 05, 2022 - 05:00pm to 06:06pm MDT
Mon, May 23, 2022 - 09:00am to 10:06am MDT
Thu, Jun 02, 2022 - 01:00pm to 02:06pm MDT
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Wed, Jul 06, 2022 - 12:00pm to 01:06pm MDT
Sat, Jul 23, 2022 - 09:00am to 10:06am MDT
Mon, Aug 01, 2022 - 01:00pm to 02:06pm MDT
Wed, Aug 17, 2022 - 08:00am to 09:06am MDT
Tue, Sep 06, 2022 - 05:00pm to 06:06pm MDT
Fri, Sep 16, 2022 - 09:00am to 10:06am MDT
Sat, Oct 08, 2022 - 01:00pm to 02:06pm MDT
Wed, Oct 19, 2022 - 08:00am to 09:06am MDT
Wed, Nov 02, 2022 - 12:00pm to 01:06pm MDT
Mon, Nov 14, 2022 - 09:00am to 10:06am MST
Tue, Dec 06, 2022 - 01:00pm to 02:06pm MST
Thu, Dec 22, 2022 - 08:00am to 09:06am MST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Anyone working with Gen Z or who will work with Gen Z
Original Recording Date 10/17/2019
Yellow Book No
Course Developer Jill Schiefelbein
Date Added to Catalog 09/30/2019

Additional Information

Complaint Resolution Policy Please contact Anne Taylor for any complaints., (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method Group Internet Based
Course Registration Requirements Online Registration
Refund/Cancellation Policy Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.

Promo Video



Overall:      4.7

Total Reviews: 31


Camilla Y

"This webinar was AMAZING. Probable one of the most relevant and applicable to me a business owner AND a parent to Gen Z kids. Thank you!"

Matthew P

"Good course"

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