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Coaching & Counseling - Performance Management

Total Credits: 1 including 1 Personnel/Human Resources - Non-technical

Average Rating:
Mike Mirarchi Employee Relations Bundle
Ethics |  Human Resources |  Personal Development |  Professional Development
Mike Mirarchi
Course Levels:
1 Hour
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback   This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.

Basic Course Information

Learning Objectives
  • How to earn trust, set clear standards, and inspire employees to meet the standards
  • How and when to alert an employee to poor performance.
  • How and when to use an interim, issue-specific performance appraisal. 

Major Subjects
  • Setting and resetting performance expectations.
  • On-the-spot counseling.
  • Addressing erratic performance.
  • Drafting and presenting performance appraisals.

Course Materials


Mike Mirarchi's Profile

Mike Mirarchi Related seminars and products

Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 30,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.


Wed, Feb 08, 2023 - 12:00pm to 01:07pm MST
Fri, Feb 17, 2023 - 01:00pm to 02:07pm MST
Tue, Mar 14, 2023 - 02:00pm to 03:07pm MDT
Sat, Mar 25, 2023 - 08:00am to 09:07am MDT
Wed, Apr 12, 2023 - 09:00am to 10:07am MDT
Fri, Apr 28, 2023 - 10:00am to 11:07am MDT
Tue, May 09, 2023 - 12:00pm to 01:07pm MDT
Wed, May 24, 2023 - 01:00pm to 02:07pm MDT
Tue, Jun 06, 2023 - 05:00pm to 06:07pm MDT
Thu, Jun 15, 2023 - 08:00am to 09:07am MDT
Wed, Jun 21, 2023 - 09:00am to 10:07am MDT
Tue, Jun 27, 2023 - 05:00pm to 06:07pm MDT
Thu, Jul 13, 2023 - 12:00pm to 01:07pm MDT
Tue, Jul 25, 2023 - 01:00pm to 02:07pm MDT
Sat, Aug 12, 2023 - 02:00pm to 03:07pm MDT
Mon, Aug 21, 2023 - 08:00am to 09:07am MDT
Tue, Sep 05, 2023 - 09:00am to 10:07am MDT
Thu, Sep 21, 2023 - 10:00am to 11:07am MDT
Mon, Oct 09, 2023 - 12:00pm to 01:07pm MDT
Wed, Oct 25, 2023 - 01:00pm to 02:07pm MDT
Thu, Nov 09, 2023 - 05:00pm to 06:07pm MST
Wed, Nov 29, 2023 - 08:00am to 09:07am MST
Mon, Dec 04, 2023 - 09:00am to 10:07am MST
Thu, Dec 14, 2023 - 10:00am to 11:07am MST
Sat, Dec 16, 2023 - 12:00pm to 01:07pm MST
Wed, Dec 27, 2023 - 01:00pm to 02:07pm MST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Managers and supervisors at all levels
Original Recording Date 04/2022
Yellow Book No
Course Developer Michael J. Mirarchi, Mirarchi Management Group, TX
Date Added to Catalog 07/20/2022

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints., (972-377-8199). 

Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method

Group Internet Based

Course Registration Requirements

Online Registration

Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 



Overall:      5

Total Reviews: 2

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