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Live Webcast Replay

A Coach Approach to Feedback: How To Have an Action Oriented Conversation


Total Credits: 2 including 2 Communications and Marketing - Non-technical

Average Rating:
   34
Categories:
Human Resources |  Industry |  Personal Development
Faculty:
Michelle Tillis Lederman
Course Levels:
Intermediate
Duration:
2 Hours
License:
Product Setting: Expires 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

Performance management's impact on an organization can be directly felt in the bottom line. Companies with high turnover and poor employee retention rates experience lower employee morale and increased expenses in recruiting and training. Understanding the strengths and development needs of staff can guide employees toward a long-term career track. Communicating the keys to success is even more critical in long-term productivity and retention. This course will provide methodologies for each phase from goal setting to coaching to feedback. Exercises offer an opportunity for participants to begin developing their personal objectives as well as imparting techniques to manage the monitoring, coaching, and appraisal feedback phases of the process.

Basic Course Information

Learning Objectives
  • Create a culture of feedback
  • Understand the attributes of effective feedback
  • Improve your ability to receive feedback
  • Utilize a four part feedback conversation model
  • Take a coach approach to managing and feedback

Major Subjects
  • Feedback

Course Materials

Faculty

Michelle Tillis Lederman's Profile

Michelle Tillis Lederman Related Seminars and Products


 

Connection Creator Michelle Tillis Lederman, is an expert on workplace communications and relationships. Michelle’s mission is to help people work better together and advance their individual impact. Named by Forbes as one of the Top 25 Networking Experts, Michelle is a speaker, trainer, coach, and author of four books including The Connectors Advantage and the internationally recognized, The 11 Laws of Likability.

An executive coach, people expert, and CEO of Executive Essentials, Michelle inspires organizations and individuals to build real relationships and get real results. Having worked with fortune 500, non-profit, university and government clients she’s identified the common struggle… it’s people challenges. When asked by her young son what she does, she simply replied, “I help people work better together.” This purpose has driven her work with clients large and small including JPMorgan, J&J, Deutsche Bank, Michigan State University, MetLife, Sony, Ernst & Young, the Department of Environmental Protection, and Madison Square Garden.

Highly sought after for her energetic, engaging, and authentic presentations, Michelle has appeared on stages around the globe. She holds a Certified Speaking Professional (CSP) designation from the National Speaker’s Association, placing her within the top 3% of speakers. Her deep expertise has led her to be a regular media contributor, appearing on CBS, NBC, Fox, NPR, CNBC, the NY Times, the Wall Street Journal, Working Mother, US News & World Report, MSNBC, Forbes and USA Today among many others.

Michelle spent a decade in finance with positions in audit, M&A, financial consulting, VC, and hedge fund investing. Passionate about education, Michelle served as a Communications Professor at NYU’s Stern School of Business, on the faculty of the American Management Association, Lehigh Executive Education, and Rutgers Executive Education.

She received her BS from Lehigh University, her MBA from Columbia Business School, holds the PCC designation from the International Coaching Federation, and is certified in Marshall Goldsmith’s Stakeholder Centered Coaching method. Executive Essentials is a certified Women Business Enterprise.

Michelle lives in New Jersey with her husband, two sons, and two rescued dogs.


Dates

Fri, Mar 01, 2024 - 10:00am to 11:41am MST
Mon, Mar 18, 2024 - 12:00pm to 01:41pm MDT
Wed, Apr 10, 2024 - 02:00pm to 03:41pm MDT
Sat, Apr 13, 2024 - 08:00am to 09:41am MDT
Wed, Apr 24, 2024 - 08:00am to 09:41am MDT
Mon, May 06, 2024 - 10:00am to 11:41am MDT
Wed, May 22, 2024 - 12:00pm to 01:41pm MDT
Tue, Jun 04, 2024 - 05:00pm to 06:41pm MDT
Wed, Jun 12, 2024 - 08:00am to 09:41am MDT
Sat, Jun 15, 2024 - 08:00am to 09:41am MDT
Fri, Jun 21, 2024 - 10:00am to 11:41am MDT
Mon, Jul 08, 2024 - 12:00pm to 01:41pm MDT
Tue, Jul 23, 2024 - 05:00pm to 06:41pm MDT
Thu, Aug 01, 2024 - 08:00am to 09:41am MDT
Sat, Aug 10, 2024 - 08:00am to 09:41am MDT
Tue, Aug 20, 2024 - 10:00am to 11:41am MDT
Sat, Sep 07, 2024 - 12:00pm to 01:41pm MDT
Fri, Sep 27, 2024 - 02:00pm to 03:41pm MDT
Thu, Oct 10, 2024 - 05:00pm to 06:41pm MDT
Thu, Oct 24, 2024 - 10:00am to 11:41am MDT
Fri, Nov 01, 2024 - 12:00pm to 01:41pm MDT
Sat, Nov 16, 2024 - 02:00pm to 03:41pm MST
Mon, Dec 02, 2024 - 08:00am to 09:41am MST
Sat, Dec 07, 2024 - 08:00am to 09:41am MST
Tue, Dec 10, 2024 - 05:00pm to 06:41pm MST
Thu, Dec 19, 2024 - 12:00pm to 01:41pm MST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Managers
Original Recording Date 11/21
Course Developer Executive Essentials LLC
Date Added to Catalog 11/16/2021
Yellow Book No

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


Promo Video

Reviews

5
4
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1

Overall:      4.6

Total Reviews: 34

Comments

Jason B - Lafayette, Indiana

"Excellent course! I enjoyed the exercises and opportunity to take a moment to think through things and then hear Michelle's responses. "

Angie R

"Great course and great presenter!"

Faith O

"Great reminders for how to foster productive, successful conversations."

Elnora H - Houston, Texas

"Outstanding presentation. I am going to use the coaching action plan immediately with peers and subordinate. Feedback is a gift. Thank you!"

Susan H - Hanover, Massachusetts

"Great course! Served as a good reminder of things I need to focus on more timely and ways to approach. Helpful for realigning."